FAQ: Free Nationwide Talk & Text

By now, you’ve heard our big news: We’re now offering our talk & text service nationwide. For free. You read that right. No more paying for basic phone plans. No more asking baristas for the WiFi password. You can use your TextNow number anywhere over Sprint’s Nationwide Network without the dread of receiving your bill at the end of the month.

That’s the headline, now let’s get to the not-so-gritty details of how it all works.

What’s the Catch?

It almost sounds too good to be true. How can a company survive if it’s charging $0? I’m glad you asked! The truth is, there is no catch. If you've used our free app before, then you know that it's able to remain free supported by the ads served within the app. So we've simply taken that same technology and refined it to keep passing on the savings to you - our customer.

Who Can I Text and Call?

Just like our current service, the answer is fairly simple: Anyone. Anywhere in the U.S or Canada. As often as you’d like. For $0 a month.

How Do I Connect to Sprint?

Unfortunately, there’s no magic trick. It will take some work. Luckily, we did most of it for you.

There are a couple of options, depending on your unique situation:

1. You already have a compatible phone and SIM card (Sprint, Boost, Virgin Mobile, maybe even one of ours!), but it has no service.This is the easiest way to get in. Simply download the TextNow app, open up the menu and tap on “Free Coverage”. From there, the app will take you through the rest of the activation!

2. You already have a CDMA-compatible phone (Sprint, Boost, Virgin Mobile, maybe even one of ours!) but no SIM card.Wireless connections do require a SIM card. If you don’t have one, we’ve made it as simple as possible to get one with our SIM activation kits. They are ready for shipping for only $9.99, directly from the TextNow website. A small one-time payment for a lifetime of free service.

3. You do not have a phoneNo worries! If you can’t snag a compatible hand-me-down phone from your family or friends, you can buy one of ours. If you’re on a tight budget, we also offer refurbished options that are friendlier on your wallet, without being spiteful to your service.

I Would Like To Use My Phone Outside Of Wi-Fi For Other Apps

We get it. Why wait for WiFi to post a really cute group pic when you can do it now? For those of you who like to be a little more online during the day, we offer affordable data add-ons starting at just $19.99/month. No data overages. No contracts. No problems. Cancel and re-apply whenever you need it.

We weren’t lying about the “wherever” part

So there you have it. The short and sweet version. And frankly - the only one there is. Because a phone service shouldn’t be too complicated or too expensive. It should be available for everyone, regardless of budget. And with TextNow, it is.