TextNow wants your feedback!

To better support our users, TextNow is committed to receiving your feedback pursuant to the Accessible Canada Act. You can choose to submit your accessibility feedback anonymously by completing our online form.

Feedback form Link

You can submit your accessibility feedback by emailing [email protected].  Customer support related questions or feedback should not be sent to this email.  You can reach our online chat support team here.

You can also submit your feedback by mail to:

Tammy MacKinnon - Senior Director, Customer Success
TextNow, Inc.
420 Wes Graham Way, 2nd Floor
Waterloo, ON

N2L 0J6

TextNow will acknowledge receipt of any accessibility feedback that is not submitted anonymously.  We may follow-up with you if you have shared your personal information with us.  

Personal information you provide as part of this process is subject to our Privacy Policy.

You can request a copy of our feedback process in an alternate format by emailing [email protected].

If you require an accommodation to get in touch with our chat support team, please submit a request to us by emailing [email protected].

You can review a copy of our Accessibility Plan here.